Privacy policy

PRIVACY POLICY (Australia / NSW)

Compliant with the Privacy Act 1988 & Australian Privacy Principles (APPs)

1.   Introduction

Maro Gifts respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This policy explains how we collect, use, store, and disclose your personal information.

2.   What Personal Information We Collect

We may collect:

• Name
• Email address
• Phone number
• Billing and shipping address
• Order details
• Payment information (processed securely via Shopify; we do not store card details)
• IP address and device information
• Website usage data (cookies, analytics)

3. How We Collect Information

We collect information when you:

• Place an order
• Create an account
• Subscribe to our newsletter
• Contact us
• Browse our website (via cookies and analytics tools)

4.   Why We Collect Your Information

We use your information to:

• Process and deliver orders
• Communicate with you
• Provide customer support
• Improve our website and services
• Send marketing emails (only with your consent)
• Comply with legal obligations

5.   Cookies & Tracking

Our website uses cookies to:

• Improve user experience
• Analyse website traffic
• Enable Shopify functionality

You can disable cookies in your browser settings, but some features may not work properly.

6.   Disclosure of Personal Information

We may share your information with:

• Shopify (store platform)
• Payment processors
• Delivery and courier services
• Marketing platforms (only with consent)
• Legal authorities when required by law We do not sell or rent your personal information.

7.   Storage & Security

We take reasonable steps to protect your information from misuse, interference, loss, and unauthorised access.

Data may be stored on secure servers located in Australia or overseas, depending on Shopify’s infrastructure.

8.   Access & Correction

You may request access to your personal information or ask for corrections by contacting us at any time.

9.   Marketing Communications

You will only receive marketing emails if you

opt in. You can unsubscribe at any time.

10.   Overseas Disclosure